Make sure you are logged in, then head here.
No, this isn’t a requirement in order to complete the checkout process. However, it does allow you to checkout quicker, access your wish list later and have access to previous orders.
Unless your order arrives damaged or defective, returns are unfortunately at your own expense.
- Custom or personalised orders (this includes prints, totes, cushions and any custom made jewellery)
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
If your order doesn’t fall into the above categories, feel free to email us at firstname.lastname@example.org and we can send a returns address over.
Please get in touch ASAP by emailing us at email@example.com stating your order number and that you would like to cancel your order, if it’s not too late we will be able to cancel your order no problem.
Indeed they will, your in stock products will be shipped within 5 days. The pre-order items will be shipped later as soon as they become available.
All pre-order items will have an estimated dispatch date on the product page.
I’m afraid not, as P.O boxes have limited opening hours many couriers cannot deliver to PO boxes.
- Custom Jewellery – Up to 2 weeks.
- Totes, Prints, Cushions and all other products – Up to 5 days.
- Digital Downloads – Instantly available
If your item ships from the UK it will be shipped via Royal Mail. If your item ships from the USA it will be shipped via USPS.
Our jewellery and other handmade items are shipped from the UK. Prints, totes and pillows are shipped from the USA.
We ship worldwide!
Shipping is free, no matter where you live!
Occasionally we have problems with our credit card processor and our WordPress site not working well together, if this is the case please shoot us an email at firstname.lastname@example.org and we will get our developers onto it!
Paypal, and we accept card payment (Visa, Mastercard & American Express) via Stripe.
Afraid not! Only one discount code can be used per order.
Once you have started completing checkout, you will find a box beneath your chosen products labelled ‘Coupon Code’. It is here you can enter your promo code.
We move around quite a bit, but we are currently located in Falmouth, UK.
We have been in business since 2011 when we opened our first Etsy store!